Last updated: June 24, 2025
At Fyarape, we are committed to providing you with a transparent, safe, and efficient shopping experience. This Shipping Policy explains where we ship, how much it costs, how long it takes, and what you can expect when receiving your order.
Shipping Area
Fyarape currently ships to two markets:
-
United States: Domestic shipping across all 50 states (excluding PO Boxes, APO/FPO/DPO, and U.S. overseas territories such as Puerto Rico or Guam).
-
Morocco: International shipping is available for customers in Morocco. We specifically support shipping to Morocco because of strong customer demand in this region and our reliable partnership with international carriers who provide safe and efficient delivery to Moroccan addresses.
Shipping Costs
-
United States: All orders are subject to a flat-rate shipping fee of $150. Orders over $1800 qualify for free standard shipping within the United States.
-
Morocco: All orders are subject to a flat-rate international shipping fee of $180. Free shipping is not available for Moroccan orders.
All shipping charges are clearly displayed at checkout before you confirm your order.
Important: Customers in Morocco will not pay any additional purchase tax, shipping tax, or customs duty. The price you see at checkout is the final price you pay.
Processing & Delivery Time
-
United States: Orders are processed within 1–2 business days (Monday–Friday, excluding U.S. public holidays). Delivery usually takes 4–6 business days after processing.
-
Morocco: Orders are processed within 1–2 business days. Delivery typically takes 9–12 business days after processing, depending on international carrier schedules.
Orders placed before 2:00 PM (PST) are processed on the same business day. Orders placed after this cut-off time will be processed on the following business day.
Example Timeline
-
United States: If you place an order on Monday after 2:00 PM PST, it will begin processing on Tuesday. After 1–2 days of processing and 4–6 days of transit, your order should arrive by Tuesday or Wednesday of the following week.
-
Morocco: If you place an order on Monday after 2:00 PM PST, it will begin processing on Tuesday. After 1–2 days of processing and 9–12 days of international transit, your order should arrive the following week or early the next.
Product Assembly & Instructions
To make transportation safer and more efficient, certain bookshelves are shipped in a partially disassembled form. This minimizes damage during delivery. Every product includes a detailed instruction manual so you can easily assemble it at home. Only common household tools are required, and most assemblies can be completed in a short time.
If you need extra help, our support team can provide additional guidance step by step.
Tracking Your Order
Once your order ships, you will receive a confirmation email with your tracking number and a direct link to follow your package. Please note it may take 24–48 hours for tracking updates to appear in the carrier’s system.
Damaged or Lost Goods
If your order arrives damaged, please contact us within 72 hours of delivery. Include your order number and clear photos or videos of the bookshelf and its packaging. We will review your case promptly and arrange either a replacement or a refund.
If your package has not arrived after 14 business days for U.S. orders or 20 business days for Moroccan orders, and the tracking shows no updates for 7 consecutive days, please contact us immediately. We will investigate with the carrier and, if confirmed lost, we will reship your order or issue a full refund.
Order Cancellation
You may cancel your order if it has not yet been processed or shipped. Since orders are processed quickly, we recommend contacting us within 24 hours of placing your order.
If your order has already been shipped and a tracking number has been issued, cancellation is no longer possible. In this case, please refer to our Return & Refund Policy after delivery.
Refunds & Returns
For details on how to return a bookshelf and request a refund, please visit our official Return & Refund Policy page.
Why Morocco?
Fyarape has chosen Morocco as one of our first international shipping destinations outside the U.S. due to strong customer demand and established logistics support. By partnering with international carriers, we can guarantee reliable delivery within 9–12 business days at a flat rate of $180, with no additional hidden costs, taxes, or customs fees. This makes it simple and transparent for Moroccan customers to enjoy our wooden bookshelves with confidence.
Customer Support
If you have any questions about this Shipping Policy, please contact us:
-
Address: 71808 Sunnyslope Dr, Twentynine Palms, CA 92277, USA
-
Email: [email protected]
-
Phone: +1 (760) 529-4980
-
Form: Contact Us
-
Support Hours: Mon–Sun: 8:00 AM-5:00 PM PST
Our customer support team is always ready to help you!